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Transparent, published plans based on the value Tixa delivers — cited resolutions from your own content. Unlimited seats on every plan, and you're never billed when Tixa can't answer.
For solo stores and early-stage teams
500 resolutions / mo
billed annually
For scaling brands and active support teams
3,000 resolutions / mo
billed annually
For high-volume and multi-brand operations
8,000 resolutions / mo
billed annually
The AI workspace, deployed in your cloud
Custom volume
Unlimited team seats on every plan — you pay for resolutions, not headcount.
14-day free trial on every plan. No credit card required.
What counts as a resolution?
A resolution is any query or ticket where Tixa retrieves relevant data and returns an answer with citations. Queries where Tixa responds that it doesn't know or can't answer are never counted and never billed — you only pay when Tixa actually answers from your data.
Never billed when Tixa can't answer.
Beyond your included volume, resolutions are billed at a simple per-resolution overage rate. Upgrading always costs less than overage.
A resolution is any query or ticket where Tixa retrieves relevant data and returns an answer with citations. Queries where Tixa responds that it doesn't know or can't answer are never counted and never billed — you only pay when Tixa actually answers from your data.
No. Every plan includes unlimited team seats. You pay for the automation Tixa delivers — resolutions — not for headcount.
Overage is billed at a simple per-resolution rate, and upgrading to the next tier always costs less than paying overage. You can set usage alerts and limits in your dashboard.
Yes — every plan starts with a 14-day free trial of the full product, no credit card required. Connect your site, watch Tixa resolve real questions, and only pay when you are convinced.
Yes. Self-serve plans run in Tixa’s managed cloud by default. Deploying inside your own Google Cloud or AWS is available on the Enterprise plan — book a call and we’ll scope it with you.
Yes. Monthly plans can be cancelled anytime and remain active until the end of the billing period. Annual plans run to the end of the committed term.
Enterprise volume or your own cloud? Book a call