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An AI support & service assistant that resolves your highest-volume tickets from your own content, data, and systems — grounded, cited, and ready to hand off to a human. Live in minutes, no coding required.
Delayed tickets breach trust, increasing churn during high-traffic sweeps.
Hiring humans to answer simple repeat queries linearly destroys net margins.
Tixa automates website crawling and ingests files like PDFs, DOCX, and CSVs in seconds. You get a fully customized chatbot that matches your branding and answers queries 24/7 with direct source citations.
Because Tixa only answers from your content — and never the open internet — responses stay accurate, secure, and on-brand. No made-up guesses. Just your details, served exactly when they're needed.
“Your knowledge base, fully customized and grounded, answering around the clock.”
Auto-crawled websites plus sitemaps, PDFs, DOCX, & CSV files.
Grounded cited answers, secure role filters, and ticket escalation.
No integration project, no developer required. Connect your website, upload anything extra, embed — and Tixa starts answering.
<script src="https://cdn.tixa.ai/widget.js" data-id="tx-9824" async></script>Drop the tag above into your site, then verify the live pipeline.
Built for your customers and your team — one platform, one source of truth.
Not vanity metrics — real outcomes for your customers and your team.
Routine questions get answered automatically, so your team focuses on the issues that need a human.
Customers get answers in seconds, 24/7 — nights, weekends, every time zone.
Handle more support volume without growing headcount linearly.
When a human is needed, the Agent Console makes them faster with instant research and one-click ticket export.
Answers come from your own content and stay fresh automatically as your site changes.
Quick, confident answers keep customers moving forward instead of bouncing.
Most chatbots over-promise and under-deliver. Here's what sets Tixa apart.
No copy-pasting required. Tixa continuously syncs with your website and documents, keeping knowledge fresh automatically.
Restrict specific files or sitemaps so they are only searchable inside the internal Agent Console, protecting company secrets.
Never frustrate customers. When Tixa hits a limit, it gathers contact info and creates a ticket with the full chat transcript.
Answer complex queries from pricing sheets, specs, and product lists with precise citations and source linking.
Use one single database to power the public website chatbot widget and the internal team search copilot.
Configure logo, launcher icons, welcome messages, colors, and instructions in a visual builder with a single-line embed.
If repetitive questions are eating your team's time, Tixa fits.
Instant answers on shipping, returns, sizing, and product questions — right on the page, when purchase intent is highest.
Deflect how-to and setup questions by turning your docs into instant, in-app answers — no digging through a help center.
Installation, specs, and troubleshooting answered from your catalog and manuals — indexed automatically, cited accurately.
Free your agents from repetitive FAQs so they can handle the questions that really need a human.
Try Tixa free — connect your site, embed the widget, and watch it resolve real customer questions before you pay anything. Plans start at $88/mo and are priced on resolutions, not seats.
For solo stores and early-stage teams
500 resolutions / mo
billed annually
Start free — no cardFor scaling brands and active support teams
3,000 resolutions / mo
billed annually
Start free — no cardFor high-volume and multi-brand operations
8,000 resolutions / mo
billed annually
Start free — no cardUnlimited team seats on every plan — you pay for resolutions, not headcount.
14-day free trial on every plan. No credit card required.
What counts as a resolution?
A resolution is any query or ticket where Tixa retrieves relevant data and returns an answer with citations. Queries where Tixa responds that it doesn't know or can't answer are never counted and never billed — you only pay when Tixa actually answers from your data.
Never billed when Tixa can't answer.
Beyond your included volume, resolutions are billed at a simple per-resolution overage rate. Upgrading always costs less than overage.
See full plan details on the pricing page. No credit card required to start.
Everything you might be wondering about setup, accuracy, and security.
Tixa answers only from your own website and uploaded documents — never the open internet — so responses stay accurate and on-brand. Answers can show their source, and when Tixa isn’t confident, it hands off to a human instead of guessing.
Give your customers instant answers and give your team their time back.