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Wall of Love
What our customers say
Don't take our word for it — hear from the brands using Tixa every day.
“Tixa now resolves most dealer order-status and warranty tickets before they reach an agent. Our team can focus on escalations that need human judgment.”
Maya Bennett
Director of Dealer Support
80%
automation rate
“Response times dropped from hours to seconds across dealer channels. We deployed with strict policy controls and saw immediate consistency gains.”
Daniel Ortiz
Support Operations Manager
4.8
CSAT score
“Tixa reduced back-and-forth on parts compatibility by guiding dealers through structured troubleshooting and parts validation.”
Priya Kulkarni
VP, Service Excellence
3x
faster first-contact resolution
“From warranty validation to escalation routing, Tixa standardized our global support workflow and lifted response reliability across regions.”
Elena Petrova
Global Support Lead
99%
instant response rate
“We went from 3-hour response times to under 2 minutes. Customers literally thought we hired a bigger team.”
Lisa van den Berg
Head of Support — Fashion Direct
“Tixa paid for itself in week one. The ROI is so obvious it barely needed a business case.”
Tom Richards
CFO — GreenGoods
“The AI handles returns better than most of our junior agents did. No mistakes, no policy violations.”
Maria Gonzalez
CX Director — Bella Home
“Our team finally has time to focus on VIP customers and complex issues. Tixa handles everything else.”
David Park
VP Operations — Seoul Supply
“Setting up Tixa took 3 days. Getting the same results from Zendesk took us 6 months and a consultant.”
Anna Müller
CTO — Nordic Essentials
“Product recommendations from Tixa convert at 3x our site average. It's basically a sales agent too.”
Chris Taylor
E-Commerce Manager — UrbanWear